Leesburg
Millies HVAC
21.89
21.89
Overview
About Millie’s HVAC Millie’s Heating and Air Conditioning has been providing Northern Virginia with superior heating and cooling service since 1985. Currently under the management of Andy Popovici, we’re a family–owned business that specializes in residential and light–commercial HVAC repair and installation. Our Core Values: Honesty – Dependability – Responsibility We endeavor to provide the
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Review:Millie's HVAC has been providing services in Northern Virginia since 1985. They specialize in residential and light-commercial HVAC repair and installation. The company values honesty, dependability, and responsibility. However, their services have received mixed reviews from customers.Some customers have reported positive experiences with Millie's HVAC, citing responsive and professional service. For example, one customer had a technician come out quickly to diagnose and fix their AC unit, and another customer was impressed with the company's ability to install a new system in a timely manner.However, there have been several complaints about the company's scheduling and communication. Some customers have reported being cancelled on at the last minute or not receiving timely updates about their appointments. In one instance, a customer claimed that the company's technician failed to show up for an appointment and did not call to notify them.There have also been issues with the quality of work performed by Millie's HVAC. Some customers have reported that the company's technicians have misdiagnosed problems or performed subpar repairs. In one case, a customer was charged for a replacement part that was not necessary, and in another case, a customer reported that the company's technicians failed to install a humidifier that was part of their original contract.In terms of pricing, Millie's HVAC has been accused of overcharging customers for services. Some customers have reported being quoted a lower price over the phone than what they were actually charged, and in one case, a customer claimed that the company's technician added additional charges to their bill without their consent.One issue that stands out is the company's lack of transparency and accountability. Some customers have reported being given conflicting information by different employees or being told that a technician would arrive at a certain time only to have them fail to show up. In one case, a customer was told that a technician would come out to inspect their system, but the technician failed to show up and no one called to notify them.Overall, while Millie's HVAC has some positive qualities, their services have been marred by a number of complaints and issues. Customers should exercise caution when dealing with this company and make sure to carefully review their contracts and communicate clearly with their technicians.
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Home & Daily Service
Home Aircon Repair
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