This review covers the business location Miller Toyota at Building 8566, Sudley Rd Road, Manassas City. The business offers a variety of services, including used truck sales, car rental, car leasing, financial services, and more. Overall, the experience seems to be positive, with several customers expressing their satisfaction with the dealership's staff, particularly Sam Lee, Gary R, and Kelvin Vazquez. They appreciate the team's knowledge, responsiveness, and willingness to go above and beyond to ensure customer satisfaction.One issue that stands out is a lack of transparency regarding the pricing and value of trade-ins. A few customers have mentioned feeling taken advantage of or undervalued during the trade-in process. Additionally, some customers have experienced delays or difficulties with service appointments, including long wait times and issues with communication.On the other hand, several customers have praised the dealership's service team, particularly Mark Taylor, who is credited with turning a bad experience into a positive one by taking ownership of a mistake and resolving the issue promptly. The facility itself is described as clean and spacious, with polite and kind service reception staff.Overall, Miller Toyota seems to be a reputable dealership with a commitment to customer satisfaction, but there are some areas for improvement, particularly in terms of transparency and communication.