Leesburg
Michelle Radley Chevrolet Service
1.01
1.01
Overview
The 2025 Chevrolet Equinox Michelle Radley Chevrolet Technology Finance Green New Inventory Leesburg, VA
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
Oil change
Mechanic
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Overall
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This business location offers automotive services, including oil changes and repairs. The address is Building 18, Fort Evans Rd Road, Leesburg City, and the phone number is +17037718300. The location has wheelchair-accessible restrooms, parking, and entrance, making it accessible for people with disabilities. They accept various payment methods, including NFC mobile payments, debit cards, and credit cards. However, there are mixed reviews about the quality of services. Some customers have experienced positive experiences, citing friendly and helpful staff, while others have reported issues with professionalism and communication. One customer reported feeling belittled by a service advisor, and another was unhappy with the way a used car purchase was handled. Additionally, there have been issues with appointments and communication.The location has a wide range of services, including oil changes, general repairs and maintenance, auto engine diagnostics, and sales. They offer a variety of car models and have a knowledgeable staff who can provide excellent service and car knowledge. However, some customers have reported difficulty in getting in touch with the staff and issues with the service process.The business has had a few changes in ownership, which may have affected the quality of service. However, the current staff seems to be making an effort to improve the customer experience. Overall, the location seems to be doing well in terms of pricing, but there is room for improvement in terms of quality and innovativeness.One issue that stands out is the inconsistent quality of service. While some customers have reported excellent experiences, others have reported issues with professionalism, communication, and service quality. This may be due to a lack of standardization in the service process or inadequate training for staff. The business should focus on improving the consistency of their services to better meet customer expectations.
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Categories
Automotive & Boat Service
Motorcycle Service
Auto repair shop
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