This insurance agency is a top-notch provider of various insurance services, including home, auto, and life insurance. The agency has a team of knowledgeable and friendly staff, including Michael Bresnahan, who are always eager to help customers find the best coverage for their needs. Customers rave about the exceptional customer service provided by the agency, with many praising the quick responses to their questions and the helpfulness of the staff. Some customers have been with the agency for over 30 years, a testament to the excellent service and support they receive.The agency has a strong online presence and is easily accessible, with clear working hours listed on their website. The physical location is wheelchair accessible, making it easily accessible for everyone.However, the agency could benefit from being more transparent about its working hours, as they are not listed consistently across all days of the week.One issue is the inconsistent working hours. While the agency is open on Thursdays from 9:00 AM to 6:00 PM, their working hours for other days of the week are not listed consistently. This can make it difficult for customers to plan their visits or phone calls.Overall, this insurance agency is a great choice for anyone looking for reliable and knowledgeable insurance services. With a team of dedicated staff and a strong online presence, they are well-equipped to provide excellent customer service and help customers find the best coverage for their needs.