Leesburg
Metro by T-Mobile
13.68
13.68
Overview
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Features
Debit cards
Quick visit
Wheelchair accessible entrance
In-store shopping
Wheelchair accessible parking lot
Credit cards
Onsite services
Wi-Fi
NFC mobile payments
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Quality
Overall
Innovativeness
Pricing
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This location is a wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans. The business is located in a convenient spot, with wheelchair-accessible parking and entrance. The store features Wi-Fi and offers quick visits, in-store shopping, and onsite services. However, some customers have experienced poor customer service, with some staff members seeming unfriendly and unhelpful. In one instance, a customer reported being overcharged for a phone and accessories, and the staff member was unable to resolve the issue. Another customer had to wait in line for 30 minutes before being helped, only to be told that the store was closing. However, there have also been positive reviews, with some customers praising the staff for being friendly and helpful. One customer received assistance from a staff member, Carola, who was able to solve their technical issue with their phone. Another customer was impressed with the low prices and excellent customer service. The location is open from 10am to 8pm on weekdays, and 10am to 7pm on weekends. Despite some negative experiences, the overall quality of the service seems to be mediocre, with some staff members providing excellent service, while others seem to be struggling. The pricing is reasonable, and the innovativeness of the store's offerings is high, with a wide range of devices and accessories available. However, the poor customer service experienced by some customers is a major concern, and may deter some potential customers.
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Categories
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Electronics Stores
Home & Daily Service
Internet Service
Automotive & Boat Service
Car Parts
Community & Government
Community Service
Utility Companies
Cell phone store
Cell phone accessory store
Telecommunications service provider
Internet service provider
Mobile network operator
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