Leesburg
MEP Home Services
21.91
21.91
Overview
MEP Home Services provides residential and commercial HVAC, Plumbing, and Electrical REPAIRS AND INSTALLATIONS in the Virginia / Washington DC area
Features
Onsite services
Credit cards
Wheelchair accessible entrance
Repair services
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Overall
Quality
Innovativeness
Pricing
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This location has excellent customer service with the majority of customers having a very positive experience. However, there is one significant issue where a customer was not treated well by a technician, and the company's response was not sufficient to resolve the issue. It took multiple attempts to fix a plumbing problem, and the customer felt "played" by the company. The company's slow response to fix the issue and their treatment of the customer were not acceptable.The location has a wide range of services, including HVAC, plumbing, and electrical work. They offer maintenance contracts and emergency services, which are convenient for customers. The company seems to have a good system for dispatching technicians and communicating with customers.The quality of work seems to be high, with many customers praising the professionalism and knowledge of the technicians. However, there were some issues with the quality of work, such as a plumbing technician who did not properly fix a problem and a technician who did not follow up to ensure that the work was done correctly.The pricing of the services seems to be reasonable, with many customers praising the value for the cost. However, there were some issues with the pricing, such as a customer who felt that the cost of a repair was too high.The location's innovativeness is high, with many customers praising the company's use of new technologies and techniques. However, there were some issues with the company's ability to adapt to new situations, such as a customer who felt that the company was not responsive to their needs.Overall, this location has a good reputation and provides good customer service. However, there are some issues with the quality of work and the company's response to customer complaints that need to be addressed.
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Hours
Closed
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Home & Daily Service
Home Aircon Repair
Construction & Development
Plumbers
Electricians
Plumber
HVAC contractor
Electrician
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