While MedVet Diley Hill provides emergency and specialty care for pets, some clients have reported long wait times, even when the lobby appears quiet. However, others have praised the hospital's compassionate and knowledgeable staff, with several reviewers mentioning specific veterinarians who provided excellent care and communication. The hospital's pricing seems to be reasonable, with many clients feeling they received good value for the services provided. Despite some issues with cleanliness and stress levels for pets, the hospital's diagnostic skills and willingness to work with clients are notable. However, several reviewers have expressed disappointment with the hospital's ability to address their concerns and provide clear communication about wait times and care options. One reviewer felt that their pet was not a priority and that the hospital's focus on shareholders was apparent. The issue of neglecting the comfort and stress levels of pets is evident in several reviews, which may be a major concern for some pet owners.