The reviewer had a generally positive experience with the business. The overall score is 4.5, indicating a good balance between different aspects of the business. The quality score is 4.2, suggesting that the business delivers high-quality products or services, but not exceptional ones. The pricing score is 4.9, indicating that the business is competitive in terms of pricing. The innovativeness score is 4.8, suggesting that the business is innovative and willing to try new things.The reviewer appreciated the business's willingness to work with customers to create personalized solutions. They were impressed with the designer's attention to detail and the crew's professionalism. The reviewer also appreciated the business's use of high-quality materials and their commitment to using sustainable practices.However, the reviewer was disappointed with the initial consultation process, which they found to be too sales-y. They also felt that the business could improve their communication with customers, particularly during the design process.Overall, the reviewer was pleased with the business and would recommend them to others. They appreciated the business's commitment to quality and sustainability, as well as their willingness to work with customers to create personalized solutions.One issue that the reviewer encountered was the initial consultation process, which they found to be too sales-y. They felt that the business could improve their communication with customers, particularly during the design process.