Leesburg
Mainstay Veterinary Practice
24.21
24.21
Features
Restroom
Wheelchair accessible restroom
Identifies as women-owned
Appointments recommended
Appointment required
Identifies as women-owned
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Photos & videos
Submit a review
Pricing
Innovativeness
Overall
Quality
Submit a review
This business location has a wheelchair accessible entrance, parking lot, and restroom, making it convenient for customers with disabilities. The facility is clean and well-maintained, with a large, bright office. The staff is welcoming and friendly, with a mix of professionalism and compassion. The veterinarians are well-educated and knowledgeable, with a focus on providing the best possible care for pets. The business has a strong sense of community, with a cat-only section and a cat cafe that provides a relaxed and engaging environment for cats.However, there have been some issues with customer service, with one customer experiencing a negative interaction with a receptionist and another customer feeling that the business was unresponsive to their needs during a difficult time. Additionally, one customer felt that the business was prioritizing profits over providing the best care for their pet. The business has a good reputation in the area, with a high rating and many positive reviews. The owners have responded to negative reviews and seem to be committed to providing good customer service and addressing any issues that arise. The business is also committed to community involvement and has a strong sense of social responsibility.Overall, this business location has a strong reputation and a focus on providing high-quality care for pets, but there have been some issues with customer service and communication.
Own this business?
Hours
Closed
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Categories
Pets Service
Veterinarian
Veterinary Clinics
Animal hospital
Contact business
1