This business location is highly rated and well-regarded by its customers. The overall quality of the services offered, including tattoos and piercings, is exceptional. The pricing is considered fair and reasonable, with many customers praising the value for the money.The staff, particularly Kendall and Becky, are highly skilled and knowledgeable, making the experience feel personalized and enjoyable. They take the time to explain the process and answer questions, making customers feel comfortable and at ease.The atmosphere of the shop is welcoming and positive, with many customers praising the cleanliness and decor. The staff's ability to make customers feel like family is a notable aspect of the business.One issue that arises is with communication and follow-up. A few customers have mentioned difficulties in scheduling appointments or getting responses to phone calls, which can be frustrating. This may be an area for improvement for the business to ensure that customers feel supported throughout the process.Despite this issue, the overall experience is overwhelmingly positive, with many customers returning for multiple services and recommending the business to others.