The store's location is quite inaccessible from the main roads, which can make it a bit challenging to navigate. The staff's level of training seems to be an issue, as some customers have reported being sent on wild goose chases to find products. The management's inability to keep track of inventory and update the online stock listing is also a major concern. Despite this, the store has received praise for its helpful staff in the garden department and a good selection of products. Unfortunately, some customers have had negative experiences with the manager's attitude and the lack of open registers. The store's design and layout can also be confusing, leading to frustration for some shoppers. Overall, the quality of the store's services seems to be a major issue, with several customers expressing dissatisfaction with their experiences. It seems that the store needs to work on improving its staff training and inventory management to provide a better customer experience. However, it's worth noting that some customers have had positive experiences with the store's garden department and product selection.