Leesburg
Loudoun Water
8.76
8.76
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
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This location has a mixed reputation. On one hand, the water quality seems to be a concern for some customers, who report harsh skin and hair effects. Additionally, the payment system has been described as outdated and inconvenient, with customers facing difficulties when trying to pay their bills online or over the phone. Some customers have also reported being left without water due to the company's policies, including being shut off without prior notice. On the other hand, some customers have reported positive interactions with certain representatives, such as Kevin, who helped a customer in need. The company has also been praised for its ability to detect leaks and notify customers, as well as for its customer service. However, the company's reputation is largely overshadowed by the numerous complaints and issues raised by customers. A significant concern is the lack of transparency and communication from the company, which has led to customers feeling frustrated and unsupported.
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Categories
Home & Daily Service
Water Heater Repair
Water utility company
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