The business has a mix of positive and negative reviews, which affects the overall score. The facility offers comprehensive services, including physical therapy, post-surgical rehab, 24/7 skilled nursing, and long-term care, which is a plus. However, some reviewers mention issues with staff behavior, understaffing, and lack of care for patients. One reviewer even mentioned that a patient was left in pain for several days without treatment. There are also concerns about food quality, cleanliness, and the facility's general condition. Despite these issues, some reviewers praise the therapy team for being kind and helpful. The facility's working hours are also quite extensive, indicating that it is open and available to serve patients 24/7. Overall, the facility has room for improvement in terms of staff training, patient care, and general management. The prices are on the higher side, but some reviewers mention that the quality of care is worth it. The facility is also working on renovations, which is a positive step. The staff is generally friendly, but some reviewers mention that they can be unhelpful or uncaring at times. The facility is wheelchair accessible, which is a plus for patients with mobility issues. However, the issues mentioned in some reviews are concerning and need to be addressed. A major issue that stands out in some reviews is the lack of care and attention given to patients, which can be frustrating and demotivating for patients who are trying to recover. Another issue is the understaffing, which can lead to delayed response times and inadequate care. The facility's management needs to address these issues and provide better training to staff to improve patient care and overall quality.