Leesburg
Loudoun Oral and Maxillofacial Surgery
13.39
13.39
Overview
Learn about Loudoun Oral and Maxillofacial Surgery's expert team in South Riding, Ashburn, and Leesburg. Call us at (703) 729-8700 for compassionate, quality care.
Features
Restroom
Debit cards
Wheelchair accessible restroom
Appointments recommended
Appointment required
Wheelchair accessible entrance
Wheelchair accessible parking lot
Credit cards
NFC mobile payments
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Innovativeness
Overall
Quality
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The business location at Building 25055, Riding Plz Street, Suite 120, South Riding City is a well-regarded medical service provider specializing in surgery, particularly oral and maxillofacial surgery. With a high rating of 4.8 from third-party ratings, it indicates a strong reputation among patients.Multiple positive reviews from clients highlight the expertise and care provided by Dr. Vandervort and Dr. Itani, both oral surgeons. They express gratitude for the compassion, professionalism, and thorough explanations given to them before and after their procedures. Several reviewers mention that the staff, including assistants and front desk personnel, are friendly, welcoming, and supportive, making the experience as smooth as possible.The amenities at the location are considered excellent, with wheelchair-accessible restrooms, parking lots, and entrances. Acceptance of various payments, including NFC mobile payments, debit cards, and credit cards, adds to the convenience for clients.However, a few negative reviews indicate that not all interactions are positive. One client felt embarrassed due to the behavior of the receptionist, which led to a one-star review. Another client expressed dissatisfaction with the communication from the office, feeling it was difficult to reach someone or get responses to inquiries.Despite these isolated incidents, the overall impression from the reviews suggests a strong commitment to patient care and satisfaction. However, to achieve a perfect score, the business might need to address these issues and improve communication to make all clients feel valued and supported.One area for improvement highlighted in the reviews is communication. Some clients mention that it took days to get a call back to make or confirm an appointment, and there was a lack of transparency regarding fees and insurance coverage. Addressing these concerns would likely lead to improved satisfaction and a more positive overall experience for clients.Overall, this medical service provider has a strong foundation of expertise, compassion, and convenience, but could benefit from refining its communication processes to ensure that every client receives top-notch care and attention.
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Categories
Medical Service
Oral and maxillofacial surgeon
Surgery
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