This location offers a range of mental health services, including counseling and medication management. However, there are concerns about the professionalism and empathy of some staff members. Some reviewers have reported negative experiences with their case managers and therapists, citing a lack of respect and unhelpful behavior. On the other hand, some reviewers have had positive experiences with certain staff members, such as Dr. Paracha and Matthew Shelly, who they found to be compassionate and helpful. The location has a wheelchair-accessible entrance and parking lot, which is convenient for visitors. The service offers appointments, but some reviewers have reported difficulties in scheduling appointments or accessing the right resources.The negative reviews suggest that there are issues with the professionalism and empathy of some staff members, which is a concern for patients seeking mental health services. However, it's worth noting that not all staff members are reported to have this issue, and some reviewers have had positive experiences. The location's accessibility features are a plus, but the overall rating is lowered by the negative reviews.There is a clear issue of professionalism and empathy among some staff members.