This location is well-represented by its name, Lili Nails & Spa. While not ideal, the owner and technicians have provided good experiences for the majority of customers. Most reviewers agree that the cleanliness of the spa is a major plus, making the visit a pleasant one. The spa has a reputation for doing high-quality work, even if the end result is not perfect every time. There have been a few instances of poor customer service, including one case of extreme rudeness from the owner. Some reviewers have experienced issues with consistency in nail quality, which has led to some unhappy customers.