Leesburg
Lids
9.55
9.55
Overview
Chain specializing in licensed team hats, logo apparel & other sports merchandise.
Features
Debit cards
On-site parking
Quick visit
Wheelchair accessible entrance
In-store shopping
Wheelchair accessible parking lot
Credit cards
Onsite services
NFC mobile payments
Photos & videos
Submit a review
Pricing
Quality
Overall
Submit a review
This Lids store in Dulles Town Center is a mixed bag. On one hand, they have a wide selection of hats and team merchandise, which is perfect for sports fans. The store is also wheelchair accessible, making it easy for everyone to shop. Additionally, they offer on-site parking, which is convenient for customers.However, the store's customer service leaves much to be desired. Many customers have reported long wait times, unhelpful staff, and a general lack of professionalism. Some customers have even reported being ignored by employees while they were working or socializing on the job.One of the biggest issues with this store is their inconsistent hours of operation. Many customers have reported showing up to the store only to find it closed, even though it was supposed to be open. This can be frustrating for customers who make a special trip to the store only to find it closed.Another issue is the store's return policy. Some customers have reported difficulty returning items, even when they were purchased online and returned to the store.In terms of quality, the store's products are generally well-made, but some customers have reported issues with embroidery and other services.The pricing at this store is generally reasonable, with most items falling in the middle to upper-middle price range.Overall, while this Lids store has some redeeming qualities, its poor customer service and inconsistent hours make it a less-than-ideal shopping experience.A noticeable issue is the store's unreliable hours of operation, with many customers reporting that the store is often closed when it is supposed to be open.
Own this business?
Hours
Open Now
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Shopping
Hat shop
Sports memorabilia store
Clothing store
Home & Decor Stores
Embroidery shop
Clothing Stores
Sportswear store
Gift Shops
Embroidery service
Contact business
1