Leesburg
Lerner Parc Dulles
9.83
9.83
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Paid parking lot
Onsite services
On-site parking
Dogs allowed
Business center
Fitness center
Hot tub
Swimming pool
Outdoor Space
Pets welcome
Dog park
In-unit washer/dryer
Elevator
Maintenance
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Quality
Innovativeness
Pricing
Overall
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The location is a Real Estate Agency, Apartment rental agency, and Real Estate company, providing a wide range of services to its clients. The company's overall score is 4.2, indicating a good but not exceptional experience for its customers. The quality of the services provided is 3.9, suggesting that while the company meets the basic expectations, there is room for improvement in terms of quality. The pricing is reasonable, with a score of 4.2, indicating that customers feel that the costs are in line with the services provided. The company's innovativeness is 4.5, suggesting that it is willing to try new things and stay up-to-date with the latest trends in the industry. However, some customers have reported issues with communication and responsiveness, which may affect their overall experience.The location has a rating of 3.9 from third-party rating sources, indicating a generally positive reputation. The address is Building 21153, Parc Dulles Square Street, Dulles City, and the phone number is +17034331220. The company's working hours are Monday to Friday from 10:00 to 18:00, and Saturday from 10:00 to 17:00.Some customers have reported excellent experiences with the company's staff, citing kindness, professionalism, and helpfulness. For example, one customer praised the leasing agent Kevin for being "patient, answered all of our questions, and made sure that we thoroughly understood the options available to us." Another customer mentioned that the maintenance team, particularly Hani, was "friendly, professional, and very courteous."However, there have also been some negative reviews, with customers reporting issues with communication, responsiveness, and fairness. One customer reported that the company tried to charge them for damages that were not their responsibility, and another customer mentioned that the company was slow to respond to maintenance requests.Overall, the location seems to be a good option for those looking for a real estate agency or apartment rental agency, but it may not be the best choice for those seeking exceptional quality or innovativeness. As with any company, it's essential to do your research and read multiple reviews before making a decision.Some of the issues that have been reported include:* Slow communication and responsiveness* Unfair treatment of customers* Damages being attributed to customers without evidence* Maintenance requests not being addressed in a timely manner* Quality of services not meeting expectationsThese issues highlight the need for the company to improve its communication and responsiveness, as well as its fairness and transparency in dealing with customers.
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Hours
Closed
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Real Estate
Apartment rental agency
Apartment complex
Real Estate Agencies
Apartment Rental
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