Leesburg
La-Z-Boy Fairfax
22.35
22.35
Overview
Furniture chain known for its signature recliners, plus sofas & design services.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
Appointment required
In-store shopping
Assembly service
Repair services
Installation service
Photos & videos
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Quality
Overall
Pricing
Innovativeness
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The business has a generally positive reputation with a 4.2 overall score. However, the quality of the products and services has some room for improvement, scoring 3.1 out of 5. On the other hand, the pricing is relatively competitive, scoring 4.8 out of 5. The business is also somewhat innovative, scoring 4.5 out of 5.Overall, this furniture chain is a reliable option for customers looking for comfortable and stylish furniture. However, some customers have experienced issues with the quality of the products and the warranty services.Some customers have reported having a pleasant experience with the sales staff, such as Demetrius and Michael, who were knowledgeable and helpful. However, others have had issues with the warranty services, including long wait times and unprofessional behavior from the technicians.The business has a wide range of products, including recliners, sofas, and chairs, which cater to different tastes and preferences. The website and store are well-maintained, and the staff is generally friendly and helpful.Despite some issues with the quality and warranty services, the business has a strong reputation and is a popular choice among customers. The competitive pricing and innovative products are definite advantages, making it a reliable option for customers looking for comfortable and stylish furniture.However, it's worth noting that there are some issues with the business, such as the recent store closure reported by one customer, and the lack of follow-up on post-delivery questions or additional orders. These issues need to be addressed to ensure that customers have a smooth and satisfying experience.Overall, this furniture chain is a good option for customers who value comfort and style, but may need to be more vigilant when it comes to the quality of the products and warranty services.
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Hours
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