The business appears to be a reliable Toyota dealership with a wide range of services and products. The staff, including Marvin, Kevin, and Maria, are known for their exceptional customer service, going above and beyond to meet customers' needs. The business has a welcoming environment for the LGBTQ+ community, with a transgender-friendly crowd and amenities such as a gender-neutral restroom.However, one notable issue is the occasional long wait time on the phone. In one instance, a customer was left on hold for 20 minutes, resulting in a frustrating experience.Overall, the business has received high praise for its quality products, competitive pricing, and innovative services. Customers appreciate the knowledgeable staff and convenient shopping options, including in-store shopping, in-store pickup, delivery, and curbside pickup. The business also offers a wide range of services, including oil changes and maintenance.The location is easily accessible, with on-site parking, free street parking, and a wheelchair-accessible entrance, seating, and restroom. The business is also open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 5:00 PM.Customers appreciate the business's commitment to providing excellent customer service and its willingness to go the extra mile to ensure customer satisfaction. With a few minor adjustments to address phone wait times, this business has the potential to become an even more exceptional experience for its customers.