Leesburg
Koons Tyson’s Toyota Collision Center
21.39
21.39
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Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Onsite services
Appointments recommended
Mechanic
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Pricing
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This business location has a solid overall rating, reflecting the customers' mixed experiences with their services. While some clients praised the quality of work, others reported dissatisfaction with the repairs. Pricing seems to be a significant factor, with some customers feeling that they were overcharged or not fully informed about the costs. The business has attempted to innovate, offering mobile payments and appointments, but this aspect needs improvement to match the expectations of the customers. A major issue to highlight is the long wait times and communication breakdowns that several clients encountered. One customer shared a particularly bad experience with the manager Mo, who allegedly used unprofessional language and failed to address their concerns in a timely manner. Another client reported waiting over two months for their car to be repaired, only to find that the work was incomplete. It is also worth noting that several customers mentioned experiencing difficulties with the body shop's pricing and diagnostic processes, with some feeling taken advantage of due to a lack of clear estimates or transparency.
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Categories
Automotive & Boat Service
Car Detailing
Car Parts
Auto glass shop
Auto dent removal service
Auto painting
Auto body shop
Auto body parts supplier
Auto bodywork mechanic
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