Leesburg
Koons Falls Church Ford
27.56
27.56
Overview
Choose our award-winning DC area Ford dealership. As a Koons dealership, we offer the simplest, most convenient way to buy, sell and service your vehicle. Find your new Ford, a quality used car, or schedule your Ford service visit. Proudly serving the DMV area, including Washington DC, Alexandria, Arlington, and McClean, Virginia.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Paid parking lot
Onsite services
Checks
In-store shopping
Oil change
Car wash
Repair services
Car rental
Used goods
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Overall
Quality
Pricing
Innovativeness
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This dealership has a wide range of services, including car sales, leasing, and repair, as well as other options like car rental and maintenance. They have an award-winning team that works to provide the simplest and most convenient experience for customers. The dealership is known for its excellent customer service, with many reviewers praising their sales team and finance department for being helpful and not pushy. The dealership has a large number of services and options for customers, including onsite services, in-store shopping, and used goods. They also have a clean waiting area and friendly staff. However, some reviewers have had negative experiences, particularly with the sales team, with one reviewer stating that a sales manager was unprofessional and immature.One of the major issues highlighted by reviewers is the lack of transparency and honesty from the dealership, with one reviewer stating that they were not told about mechanical problems with their car and were instead told that it was caused by insects. Another reviewer had a similar experience, stating that the dealership tried to charge them $3000 for a problem that was never fixed in the first place. Additionally, some reviewers have mentioned that the dealership can be deceptive in its advertising, with one reviewer stating that the listed price of a vehicle was $8,000 over the actual price. However, the dealership has also received praise for its honesty and professionalism, with one reviewer stating that their salesperson was super helpful and honest from start to finish. Overall, the dealership has a mixed reputation, with some reviewers praising their excellent customer service and others criticizing their lack of transparency and honesty.
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Categories
Travel & Recreation
Car Rental
Automotive & Boat Service
Car Sales
Used Cars
Motorcycle Service
Auto repair shop
Truck dealer
Used car dealer
Ford dealer
Used truck dealer
Car leasing service
Car dealer
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