Leesburg
Kingstowne Motorcars
25.84
25.84
Overview
Kingstowne Motorcars of Manassas VA
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Delivery
Onsite services
Small business
Checks
Gender-neutral restroom
Appointment required
On-site parking
In-store shopping
Oil change
Buys used goods
Repair services
Used goods
Photos & videos
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Overall
Quality
Pricing
Innovativeness
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Kingstowne Motorcars of Manassas VA is a reputable dealership with a wide range of services, including car sales, repair, and maintenance. The business has a solid overall rating of 4.2, reflecting a mix of positive and negative reviews from customers. Customers praise the dealership's knowledgeable staff, particularly Billy and Ali, who are described as exceptional and trustworthy. They provide transparent and efficient service, ensuring customers have all the information they need to make informed decisions. Regarding quality, the dealership scores an average rating of 4.1, with some customers reporting issues with communication and follow-through after sales. However, many customers have experienced smooth transactions and efficient service. The pricing at Kingstowne Motorcars is highly rated, with a score of 4.9, indicating that customers often find competitive deals and pricing. Innovativeness is also an area of strength, with a rating of 4.5. The dealership has made efforts to accommodate customers' needs and preferences, such as offering online purchases and flexible financing options. However, some customers have experienced inconsistent or unreliable service, leading to negative reviews. One major issue highlighted in the reviews is communication breakdowns, particularly with finance and service teams. Customers often report feeling pressured or misled, which can lead to mistrust and dissatisfaction. Another issue is the uneven quality of service, with some customers experiencing excellent care and others receiving subpar attention. Despite these challenges, Kingstowne Motorcars has a loyal customer base and a strong reputation for offering high-quality vehicles and exceptional service.
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Categories
Automotive & Boat Service
Car Sales
Used Cars
Motorcycle Service
Auto repair shop
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Used car dealer
Audi dealer
Porsche dealer
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Lexus dealer
Land Rover dealer
Car dealer
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