Leesburg
Keymont Community Management
24.53
24.53
Overview
Keymont Community Management provides a comprehensive HOA developer services to communities in Virginia, Maryland, and Washington, DC.
Features
Onsite services
Wheelchair accessible parking lot
Wheelchair accessible entrance
Paid parking lot
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Overall
Innovativeness
Quality
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The location seems to have mixed reviews from clients. While some have praised the staff, particularly Amir and Esther, for their professionalism and helpfulness, others have experienced issues with communication and responsiveness. The staff is generally polite, but some have had to deal with lengthy wait times for responses and resolution of issues. The HOA community management seems to be able to provide some basic services, such as snow removal, but some clients have experienced problems with maintenance and property management.One notable issue is that some clients have reported feeling ignored or dismissed by the staff, with some even being told that they are contacting the wrong company. This has led to frustration and disappointment among clients. Additionally, some clients have expressed concerns about the effectiveness of the HOA management, citing issues with collection of fees and response to resident complaints.However, the location also has some positive attributes. The management team seems to be willing to help clients with complex issues, and some have praised the staff for their efforts to address problems and improve communication. Overall, the location seems to be decent, but with some areas that need improvement.Some reviewers have reported difficulties with parking, citing a lack of available spots and a system that seems to target the wrong residents. Others have expressed concerns about the maintenance of the community, including issues with rodent infestations and poor communication from the HOA management. In some cases, clients have even reported being subjected to unfair treatment and harassment from the HOA management.Some clients have also reported that the community has undergone changes, including a name change from Gates Hudson to Keymont Community Management. This has led to some confusion among residents and has raised concerns about the continuity of service. However, the management team seems to be willing to listen to client concerns and is working to address issues and improve communication.Overall, the location seems to have a mixed reputation among clients, with some praising the staff and services, while others have experienced issues with communication and responsiveness.
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Categories
Real Estate
Community & Government
Property management company
Homeowners' association
Community Service
Property Management
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