This family-run shop has been a Leesburg staple for years, offering fine and fashion jewelry, gift items, and repair services. The staff is friendly and knowledgeable, with many reviewers praising their expertise and helpfulness. Reviewers have consistently mentioned the shop's high-quality products and excellent customer service, with some even going back to repair and restore their antique jewelry pieces.The shop's selection of jewelry and gift items is impressive, with many reviewers mentioning their favorite brands such as Brighton and Pandora. The prices are generally considered to be fair, with some reviewers noting that they are a bit higher than at other shops, but the quality of the products makes up for it.One reviewer did mention that the shop's prices for gold and other precious metals may be a bit higher than what they could get elsewhere, but this seems to be an exception rather than the rule. Overall, Ketterman's Jewelers is a great option for anyone looking for high-quality jewelry and gift items, with a friendly and knowledgeable staff to help guide them through the selection process.However, one issue that has been raised by a few reviewers is the shop's return and exchange policy, which some have found to be restrictive. Additionally, one reviewer had a negative experience with the shop's pricing for gold and other precious metals, which may be worth investigating further if you're planning to sell or trade in any items.