The review highlights the convenience of the location, with working hours ranging from 6:00 AM to 6:00 PM, Monday to Friday, and 8:00 AM to 4:00 PM on Saturdays. However, the business is closed on Sundays. Customers appreciate the efficient service, with some even receiving assistance with parts and expert advice from staff members like Billy and Bill. Many customers praise the sales department, saying they spend time with customers, making them feel valued.Several customers have received five-star service, with one customer even getting a hat as a thank you for their business. However, there are some concerns about accessibility, with one customer mentioning that the parking lot is muddy and limited. The business also receives praise for its friendly staff, with customers mentioning that they are polite, courteous, and communicative.The business is known for its expertise in selling Kenworth and Isuzu trucks, and customers appreciate the high-quality parts and services provided. However, there have been some issues with parts being backordered, with one customer waiting six months for a part. Additionally, some customers have had issues with the business's customer service, with one customer feeling that they were not treated equally due to their skin color.The business appears to be making an effort to improve, with some customers noticing a positive change in customer service. Overall, the business seems to be a good option for customers looking for high-quality parts and services, but some concerns about accessibility and customer service may need to be addressed. The biggest issue here is accessibility and customer service, which seems to be a recurring problem for some customers.