Leesburg
KAY Jewelers
9.49
9.49
Overview
Retail jewelry chain featuring engagement rings, timepieces & designer collections.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Quick visit
Checks
In-store pickup
Repair services
Installation service
Photos & videos
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Innovativeness
Quality
Overall
Pricing
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This retail jewelry chain located in Dulles Town Center Mall offers a wide variety of engagement rings, timepieces, and designer collections. The store has a convenient location and is easily accessible. The staff is knowledgeable, friendly, and always willing to help. Many clients have praised specific employees, such as Miss Waania, Jacob, and Kaitlynn, for their exceptional service and professionalism. They have received glowing reviews for their helpfulness, patience, and ability to find the perfect piece of jewelry.The store offers various services, including jewelry repair and cleaning, which is convenient for customers. The staff is also knowledgeable about the products and can provide valuable advice and guidance.However, one customer had a negative experience due to a perceived lack of warmth and kindness from the store manager, Emily, during a phone call. They also felt misled by some of the information provided and decided not to continue with the store.Overall, the store's strengths outweigh its weaknesses, and the staff's exceptional customer service and knowledge make it a great destination for those looking for high-quality jewelry.The store's working hours are convenient, and the parking lot is wheelchair accessible. The in-store pickup option is available, and customers can also take advantage of the repair and cleaning services.The store is open Monday through Saturday from 11:00 AM to 7:00 PM and on Sunday from 12:00 PM to 6:00 PM. The address is Building 21100, Dulles Town Center Cir Space 138 Street, Dulles City. The phone number is +17034215373.One potential issue to consider is the perceived overemphasis on selling services and plans, which may lead to customers feeling pressured or misled. It's essential to carefully review the details and ask questions before making a decision.Overall, this retail jewelry chain is a great destination for those looking for high-quality jewelry and exceptional customer service. However, it's crucial to be aware of the potential for overemphasis on selling services and plans.
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Hours
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Wednesday
Thursday
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Sunday
Monday
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Categories
Shopping
Jewelry Stores
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