This business location is well-regarded by customers, who praise their quality of service and fair pricing. Many reviewers have had excellent experiences with the company, citing their professionalism, attention to detail, and effective communication. The owner, Steve Johnson, is often mentioned as a highlight, being described as polite, punctual, and knowledgeable.Customers appreciate the company's ability to work with insurance companies, and some reviewers have mentioned that they received great value for their money. However, there are a few reviews that suggest the company can be unresponsive at times, and one reviewer had a particularly poor experience with customer service.One issue that stands out is a pattern of unmet expectations and missed appointments, with a few reviewers feeling frustrated and neglected. While this is not a universal experience, it is something that the company should address to maintain its high standards.Overall, Johnson Roofing Co Inc seems to be a reputable and trustworthy business, with a strong focus on customer satisfaction and quality work.