This business is a well-established medical service provider, catering to orthopedic needs. The staff are often described as friendly and helpful, creating a welcoming environment. Dr. John J. Kim, the main orthopedic surgeon, has gained numerous recommendations for his excellent bedside manner, expert knowledge, and ability to clearly explain treatment options. He has a reputation for being caring and patient-centered. Many clients appreciate the doctor's willingness to take the time to address their concerns and answer questions thoroughly. Some clients praise the office's efficiency in scheduling appointments and the minimal wait times. Others appreciate the availability of same-day appointments. The business has a wide range of payment options, including NFC mobile payments, debit cards, and credit cards. It's worth noting that the business has wheelchair-accessible facilities, including a restroom, parking lot, and entrance. However, it's clear that the doctor's primary focus is on knees, with some clients feeling neglected due to their specific issues. In one instance, a client felt dismissed and frustrated after sharing their concerns and receiving a somewhat uncaring response. The business appears to be reliable, with most clients expressing satisfaction with the care they receive. However, there are a few instances where clients have felt let down by the doctor's unwillingness to listen or provide a sense of empathy.