Leesburg
JOANN Fabric and Crafts
20.19
20.19
Overview
Chain providing a wide range of fabrics, plus sewing & arts & crafts supplies (most offer classes).
Features
Debit cards
Quick visit
In-store pickup
Wheelchair accessible entrance
In-store shopping
Wheelchair accessible parking lot
Credit cards
Wi-Fi
NFC mobile payments
Photos & videos
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Innovativeness
Quality
Overall
Pricing
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This store has been experiencing significant issues, starting with its permanent closure. Several customers have reported that the store is not accurately displaying its hours, leading to wasted time for customers. The store's inventory has also been a concern, with multiple customers mentioning empty shelves and unavailability of certain items. Employee behavior has also been a problem, with some customers experiencing rudeness and unhelpfulness. The store's state has been described as "messy" and "understaffed." Although some customers have had positive experiences, the overall sentiment is negative, with many customers expressing disappointment and frustration. The store's poor management and customer service have likely contributed to its decline. Note: I considered the permanent closure of the store, the issues with inventory, employee behavior, and the overall sentiment of the reviews to determine the final scores.
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Categories
Art & Culture
Shopping
Home & Decor Stores
Tools Stores
Stores
Art Stores
Sewing shop
Yarn store
Fabric store
Sewing machine store
Scrapbooking store
Bead store
Home goods store
Art supply store
Picture frame shop
Craft store
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