The location of this business is located in the Triangle Shopping Plaza Street in Dumfries City and offers a variety of services including laundry, dry cleaning, and tailoring. The staff is known to be friendly and helpful, with many customers expressing their appreciation for the personal touch they receive. One customer praised Evelyn for making their life easier, while another customer mentioned that the staff knows their name and provides excellent customer service. The business also offers convenient services such as laundry pick-up and alterations. However, some customers have reported issues with the business not keeping its posted hours, taking longer than expected to complete jobs, and providing subpar services. One customer had a sweater returned with a hole in it after being cleaned, and another customer reported that their jacket was ruined after being dropped off for cleaning. Additionally, some customers have expressed frustration with the business's pricing, with one customer feeling that they were charged unfairly for a military discount. Despite these issues, the business has maintained a high rating of 4.4 from third-party review sites, suggesting that it is a reputable and trustworthy business. Some customers have expressed disappointment with the business's inconsistent services, with one customer stating that they will not give the business their business again due to the poor service they received. Another customer reported that the staff was unprofessional and seemed to be working with a bad attitude. However, many customers have praised the business for its excellent services, including alterations, dry cleaning, and laundry pick-up. Overall, this business seems to be a mixed bag, with some customers experiencing excellent service and others encountering issues with the business's reliability and pricing.