This business has received mixed reviews from customers. Some have praised the dealership for their exceptional customer service, professionalism, and helpfulness. They have mentioned specific employees, such as Andy, BJ, and Tuyen, who went above and beyond to provide a great experience. Customers have also appreciated the dealership's ability to work with them to find the right vehicle and provide excellent service.However, there have been some negative reviews. A few customers have complained about the dealership's sales tactics, feeling that they were misled or pressured into purchasing a vehicle. One customer reported that the dealership sold them a car with bald tires and bad brakes, and when they tried to get the issues fixed, the dealership refused to provide a refund or replacement.Another issue that has been raised is the dealership's pricing. While some customers have found the prices to be reasonable, others have felt that they were overcharged. One customer reported that the dealership charged them $450 for an oil change, which is significantly higher than the price quoted by a competitor.Overall, the dealership seems to have a mixed reputation, with some customers having very positive experiences and others feeling disappointed or misled. To improve, the dealership could focus on providing more transparency and honesty in their sales and service processes.The only issue with this dealership is that they have a lack of consistency in their customer service and pricing. While some customers have had excellent experiences, others have been left feeling disappointed or taken advantage of. This inconsistency can make it difficult for customers to trust the dealership and can ultimately harm their reputation.