This medical service location has received overwhelmingly positive reviews from clients, indicating a high level of satisfaction with their care. The staff is consistently described as friendly, professional, and courteous, with many praising the doctor's exceptional skills and empathy. The office is modern and clean, and the equipment is state-of-the-art. Clients appreciate the thoroughness of the exams, the helpfulness of the staff in selecting frames, and the willingness of the doctor to answer questions and address concerns.However, one negative review stands out, highlighting a disappointing experience with unprofessional behavior from the optometrist. The client felt disrespected and ignored, leading to a lost appointment and a long wait for their order. This issue is a notable exception to the otherwise glowing reviews, and it suggests that the staff may not always prioritize customer satisfaction.Despite this setback, the location's overall score remains high, reflecting the positive experiences of the majority of clients. It is clear that the staff and doctor are committed to providing excellent care, but there may be opportunities for improvement in terms of customer service and communication.It is worth noting that the location's innovativeness is also a strength, with clients praising the doctor's use of the latest technology and her willingness to accommodate their needs. The office's attention to accessibility is also notable, with wheelchair-accessible restrooms, parking, and entrance.Overall, this location is a good option for those seeking high-quality medical care, but it may be worth verifying the staff's behavior and communication skills before booking an appointment.