Leesburg
Inova Urology - Fairfax
25.32
25.32
Overview
Inova Ambulatory Surgery Center at Lorton is a full service outpatient facility with capability for numerous surgical procedures We are fully licensed, Medicare certified, and AAAHC accredited
Features
Restroom
Debit cards
Wheelchair accessible restroom
Appointments recommended
Appointment required
Wheelchair accessible entrance
Wheelchair accessible parking lot
Credit cards
NFC mobile payments
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Pricing
Innovativeness
Quality
Overall
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Inova Ambulatory Surgery Center at Lorton is a medical facility with a urology clinic located in Fairfax City. The center offers various surgical procedures and is fully licensed, Medicare certified, and AAAHC accredited. The center's working hours are from 8:30 AM to 5:00 PM, Monday through Friday.However, the quality of care at the center has been a major concern for many patients. Several patients have reported receiving subpar care, with some even experiencing rude behavior from the front desk staff. Many patients have also complained about the difficulty in getting appointments, with some being told to wait for months for a new patient appointment.One of the major issues with the center is its poor communication with patients. Several patients have reported that they were not able to get in touch with their doctors or the front desk staff, leading to missed appointments and delayed care. The center's reliance on an online portal for communication has been particularly frustrating for patients who are not tech-savvy.Despite these issues, some patients have reported receiving good care from certain doctors, such as Dr. Rolef and Dr. Holt. However, these positive experiences are not consistent across the board, and many patients have reported being disappointed with the care they received.In terms of innovativeness, the center has implemented some modern technologies, such as NFC mobile payments and a patient portal. However, these innovations have not necessarily improved the patient experience, and some patients have reported difficulties in using these systems.Overall, while the center has some positive aspects, such as its state-of-the-art facilities and some good doctors, it has significant room for improvement in terms of quality of care, communication, and patient experience. The main issue that stands out is the difficulty in getting appointments and the poor communication with patients, which has led to missed appointments and delayed care. This issue needs to be addressed in order to improve the overall patient experience at the center.
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Hours
Closed
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Categories
Medical Service
Urology clinic
Urology
Urologist
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