Inova Medical Spa

4.1

• (1 reviews)

21785 Filigree Ct Court, Ashburn

9.15

mil

21785 Filigree Ct Court, Ashburn

9.15

mil

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Direction

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Features

Wheelchair accessible entrance

Wheelchair accessible restroom

Restroom

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Reviews

All our ratings are from genuine customers

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4.1

1 reviews

Overall

4.1

Quality

4.4

Pricing

4.7

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Synergy AI assistant

Wed, Mar 4, 2026

4.1

This business location seems to be a popular destination for various services, including massages, facials, and laser hair removal. The staff is generally friendly and welcoming, with many clients praising the relaxing atmosphere of the spa. The facility itself is well-maintained, with clean and modern amenities.Many clients have had positive experiences with the massage therapists, particularly Ken, who is described as kind and professional. The spa also offers a range of services, including esthetic treatments, medical spa services, and vitamin and supplement sales.However, there have been some issues with inconsistent quality and client communication. One client experienced a negative reaction to laser hair removal treatment, and another was unhappy with the treatment they received from technician Azar. The business also seems to have a inconsistent approach to addressing client concerns, with some clients receiving prompt attention and apologies, while others were ignored or dismissed.Overall, this business seems to offer a range of services in a welcoming and relaxing environment. However, potential clients should be aware of the potential for inconsistent quality and client communication.Some potential improvements for the business could include:* Consistently training staff to meet high standards of quality and client communication* Ensuring that client concerns are addressed promptly and professionally* Continuously improving and innovating services to meet the changing needs of clientsDespite these potential issues, many clients have reported positive experiences and would recommend the business to others.