The business has a 4.5-star rating, indicating a high level of satisfaction among customers. The quality of the services is also excellent, with most customers praising the attention to detail and the professionalism of the staff. The pricing is reasonable, with many customers feeling that they get good value for the price they pay. However, there is one major issue with the business: communication breakdowns. In several reviews, customers mentioned that they had to go back multiple times to get their cars detailed due to scheduling issues or that they were not informed about the completion of the service. This is a significant issue that the business needs to address in order to provide a seamless experience for its customers.One reviewer mentioned that they had to go back three times to get their car detailed due to not finishing when they promised. Another reviewer mentioned that they were not informed about the completion of the service and had to call to find out. This suggests that the business needs to improve its communication and scheduling systems to ensure that customers receive the service they expect.Despite this issue, the business has many strengths. The staff is friendly and professional, and the services are top-notch. Many customers praised the attention to detail and the fact that the staff went above and beyond to ensure that their cars were clean and well-maintained. The business also offers a range of services, including mobile detailing, which is convenient for customers who have busy schedules.Overall, the business has a lot of potential, but it needs to address the issue of communication breakdowns in order to provide a seamless experience for its customers.