Leesburg
Hyatt Place Herndon/Dulles Airport-East
13.39
13.39
Overview
Warm rooms in a contemporary hotel offering free Wi-Fi & parking, plus a pool, a bar & 24/7 dining.
Features
Free Wi-Fi
Air-conditioned
Free Wi-Fi
Pool
Free breakfast
Free breakfast
Photos & videos
Submit a review
Pricing
Overall
Quality
Innovativeness
Submit a review
This hotel has both good and bad points. The quality of the rooms is decent, but not exceptional. The rooms are well-maintained and clean, but some guests have reported issues with the layout and comfort of the beds. The hotel offers free Wi-Fi and parking, which is a plus. However, some guests have complained about the noise level in the rooms, especially due to the noise from the hallway and the air conditioning. The hotel's location is convenient for travelers, being close to the airport and offering a free shuttle service. However, the surrounding area is not particularly walkable, and guests may need to rely on public transportation or taxis to get around. Some guests have also reported issues with the hotel's customer service, citing unhelpful staff and long wait times. Despite these issues, the hotel's prices are generally reasonable, especially considering the amenities and services offered. The hotel's innovativeness is a bit of a mixed bag, with some guests praising the modern design and amenities, while others find the layout and decor to be dated. Overall, this hotel is a decent option for travelers looking for a convenient and affordable place to stay near the airport, but may not be the best choice for those looking for a luxury or high-end experience. There are several major issues that should be taken into consideration when staying at this hotel. Firstly, the hotel has a poor track record of customer service, with many guests reporting unhelpful and unresponsive staff. Secondly, the hotel's rooms are not particularly comfortable, with some guests reporting issues with the beds, pillows, and air conditioning. Thirdly, the hotel's cleanliness is not always up to par, with some guests reporting stains and marks on the carpets and furniture. Finally, the hotel's parking system can be confusing and inconvenient, with some guests reporting difficulties finding parking and being charged extra for parking fees.
Own this business?
Categories
Hotels
Hotels & Rental properties
Hotel
Contact business
1