Unfortunately, this location has received overwhelmingly negative reviews from customers. Many have reported being met with rude and unprofessional staff, being denied the opportunity to see or adopt animals due to arbitrary rules or personal biases, and experiencing difficulties with the adoption process. Several reviewers have also mentioned inconsistent or inaccurate information on the organization's website and social media channels. The lack of a clear and fair adoption process, combined with the mistreatment of customers, has left a lasting negative impression on many people. The website appears to be outdated, and the working hours are unclear, which might lead to wasted time and effort for potential adopters.