Leesburg
Horse Country
30.34
30.34
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Small business
Quick visit
In-store pickup
In-store shopping
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Overall
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This store has some great qualities, but unfortunately, the overall experience is marred by some issues. On the plus side, the store has a wide selection of equine-related items, including tack, riding gear, and accessories. The staff is also generally friendly and helpful, and the store has a cozy and inviting atmosphere. However, the store's policies regarding bag checks and security measures have been a major turn-off for many customers, with some feeling like they're being treated like thieves. The store's response to these concerns has been somewhat generic and dismissive, which doesn't help to alleviate the problem. The prices are also a bit on the higher side, which may be a deterrent for some customers. Overall, this store has some great qualities, but it needs to work on improving its customer service and policies to really shine. One major issue that stands out is the store's policy of asking customers to check their bags at the front counter, which can come across as suspicious and distrustful. While the store claims this is to prevent shoplifting, many customers have felt uncomfortable and even insulted by this policy. The store's response to these concerns has been somewhat dismissive, which doesn't help to alleviate the problem. The store's selection of equine-related items is vast and impressive, with everything from high-end tack to decorative accessories. The staff is generally friendly and helpful, and the store has a cozy and inviting atmosphere that's perfect for browsing. However, the prices are a bit on the higher side, which may be a deterrent for some customers.
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Hours
Closed
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Shopping
Outdoor Goods
Saddlery
Equestrian store
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