Leesburg
Homewood Suites by Hilton Leesburg, VA
1.21
1.21
Overview
Extended-stay hotel offering modern suites with kitchens & free WiFi, plus an outdoor pool.
Features
Free Wi-Fi
Free Wi-Fi
Pool
Free breakfast
Free breakfast
Free parking
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Overall
Quality
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This hotel offers a good experience for guests, with a comfortable and quiet atmosphere. The rooms are clean and spacious, with modern amenities such as free Wi-Fi and a kitchen. The hotel's location is convenient, with easy access to historic downtown Leesburg and the nearby wineries. The staff is friendly and helpful, with a focus on customer service.The hotel's extended-stay concept makes it a great option for business travelers and families, with a home-like atmosphere and plenty of amenities. However, some guests have reported issues with the hotel's systems, such as the exercise bike and wake-up call system, which may be due to maintenance or technical issues.The hotel's breakfast is a highlight, with a variety of options and a convenient location. However, some guests have reported that the breakfast can be busy and the options may be limited.One major issue that has been reported is the hotel's customer service, with some guests experiencing rudeness and indifference from the staff. This is a major concern and should be addressed by the hotel management.Overall, the hotel is a good option for guests looking for a comfortable and convenient stay, but it may not be the best choice for those looking for exceptional customer service.
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