The location of the business is at Building 209, Old Waterford Rd NW 2nd Street, Floor oor, Leesburg City, which suggests that it may be a bit hard to find. However, the address is provided and the business hours are open 24/7, making it convenient for those who need medical services. The business is open from Monday to Sunday, 24 hours a day, and this may be beneficial for those who require urgent medical attention. The phone number is +15715603873, which is available for inquiries and appointments. The business seems to be LGBTQ+ friendly, with a transgender safe space and a gender-neutral restroom, indicating that they are welcoming and inclusive. The wheelchair-accessible seating, restroom, and parking lot show that they are also committed to accessibility. The co-brands, Home Instead and Home Care Services of Leesburg, may indicate a partnership or affiliation with other reputable home care services. Despite some negative reviews, the overall rating of 4.7 from third-party ratings suggests that the business has a good reputation. The numerous positive reviews from clients, with an average rating of 5.0, highlight the excellent quality of care provided by the staff, including the office staff and care workers. They are described as courteous, knowledgeable, helpful, compassionate, skillful, and friendly. The business is also praised for its reliability, trustworthiness, and commitment to excellence. One of the issues highlighted in the reviews is the potential for miscommunication within the office, which can lead to waste of time for care workers. There is also an instance of a staff member losing a client, which was not communicated properly to the family.