This business has been around for a while, and its customers seem to appreciate the professionalism and expertise of the staff. Tienie, in particular, has received numerous compliments for her skill and attention to detail. On the other hand, there have been some issues with quality control, as evidenced by the complaints about uneven nails, poor design, and rushed service. Pricing seems to be a major strength, with many customers praising the affordability of the services. The business has also been commended for its innovativeness, with many customers appreciating the unique designs and ideas brought to life by the staff. However, the business would benefit from addressing the quality control issues and ensuring that all staff members meet the same high standards.