This business location offers a wide range of services, including floor refinishing, installation, and repair. They seem to be knowledgeable in various types of flooring, such as hardwood, carpet, and luxury vinyl plank.Their responsiveness and punctuality are commendable, with several clients mentioning that they were able to schedule and complete work within a short period of time. Some clients have also praised the professionalism and value they received from the team.However, there are some concerns about the quality of their work. One client reported that their newly installed floor started cracking and popping after a season, and another client was not satisfied with the finish, as they only used one coat of water-based polyurethane when the client had asked for oil-based.Despite these issues, the business seems to be committed to delivering a high-quality product and providing excellent customer service. The owner's responses to client feedback suggest that they value their customers' satisfaction and are willing to make things right when things go wrong.Unfortunately, it appears that this business may have some quality control issues, particularly when it comes to ensuring that their work meets the highest standards. This is highlighted by the fact that one client had to remove sharp nails that were left on the floor after the installation was completed.