Hadeed Oriental Rug Cleaning is a well-established business with a long history, dating back to 1955. They offer a wide range of services, including cleaning, reweaving, repair, and restoration of rugs and carpets. The company has a fleet of trucks and provides free pick-up and delivery services. One of the major strengths of the business is its professionalism, as evident from the majority of the positive reviews. However, there are a few instances where customers have expressed dissatisfaction with the quality of service.The company's quality of work is generally praised by customers, with many reporting excellent results from their rug cleaning and repair services. However, there have been a few instances where the quality of work has been subpar, resulting in customers being unhappy with the final outcome.The pricing of the services seems to be a mixed bag, with some customers feeling that the prices are reasonable and others feeling that they are too high. It's worth noting that the company offers a variety of services, including deep cleaning, pet stain and odor removal, and upholstery cleaning, which may affect the overall cost.The company's innovativeness is notable, as they have been in business for over 65 years and have developed a reputation for their expertise in rug cleaning and repair. However, there have been a few instances where customers have felt that the company's approach was old-fashioned or didn't take into account their specific needs.One of the major issues that has been reported by customers is the company's customer service. Some customers have felt that the company's representatives have been unresponsive or difficult to work with. This has led to a few instances of customers feeling frustrated and unhappy with the service.Overall, Hadeed Oriental Rug Cleaning is a reputable business with a long history and a wide range of services. While there have been a few instances of customers being unhappy with the quality of service, the majority of customers have reported excellent results and have praised the company's professionalism. With a few improvements to their customer service, the company could potentially achieve even higher ratings.