This location has a strong reputation for providing high-quality services, particularly in terms of pricing. The overall rating of 4.3 suggests a generally positive experience, but some areas for improvement exist. The team at Sloan-Leavitt Insurance is dedicated to helping individuals and businesses with their unique insurance needs in Washington and Idaho. With a focus on personalized service, they strive to find the best solutions for their clients. The office is wheelchair accessible, including seating, parking, and entrance areas. The agency identifies as women-owned and LGBTQ+ friendly, creating a welcoming environment for all. However, there is one significant issue that has been raised by a client: price changes without adequate explanation or notice. This can lead to unexpected increases in premiums, causing frustration for those who are not aware of the changes. Despite this issue, the majority of clients have reported positive experiences, praising the team's professionalism, patience, and expertise. They have also appreciated the efforts made to find the best insurance plans for their needs. To improve, the agency could work on providing clearer communication about price changes and their reasons. This would help build trust with their clients and prevent misunderstandings.