Leesburg
Green Pest Services
0.72
0.72
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The business location appears to be a well-established and reputable pest control service provider. With a 4.7 overall rating, it suggests that customers are generally satisfied with the services offered. The quality of services is rated 4.2 out of 5, which indicates that while there may be some room for improvement, customers are largely pleased with the work being done.The pricing of services is rated 4.8 out of 5, which suggests that customers feel that the prices are reasonable and competitive. However, one customer did mention that they felt the prices were overpriced, which might be a concern for some potential customers.The innovativeness of the business is rated 4.6 out of 5, which indicates that customers feel that the business is proactive and innovative in its approach to pest control.Overall, the business appears to be a reliable and trustworthy option for customers seeking pest control services. However, there is room for improvement in terms of quality and potentially pricing. One customer had a negative experience due to a lack of communication and unfulfilled requests, which highlights the importance of effective communication and follow-through.It is worth noting that the business has received praise from numerous customers for their professionalism, friendliness, and efficiency. Technicians such as Jawaan, Solomon, and Donny have been particularly praised for their knowledge, patience, and thoroughness.The business has a long operating hours, from 00:00 to 24:00, 7 days a week, which suggests that they are committed to serving customers at their convenience. However, it is also worth noting that the business may benefit from improving their communication and follow-through with customers to ensure that their requests are being met.In terms of the only issue mentioned in the review, it seems that there was a miscommunication and lack of follow-through with one customer's requests, resulting in a negative experience. The business has since apologized and offered to make things right, which suggests that they take customer feedback seriously and are committed to resolving issues in a timely manner.
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Categories
Home & Daily Service
Pest control service
Termite Control
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