Leesburg
Goodwill of Greater Washington Retail Store
10.37
10.37
Overview
Long-standing nonprofit chain with a range of pre-owned clothing, housewares & more.
Features
Debit cards
Used goods
Quick visit
Wheelchair accessible entrance
Wheelchair accessible parking lot
Clothing
Credit cards
Onsite services
NFC mobile payments
Photos & videos
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Overall
Quality
Pricing
Innovativeness
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The location has a good reputation among customers, with a 3.8-star rating from third-party sources. However, some reviewers have noted issues with the cleanliness and organization of the store, as well as problems with staff behavior and customer service.One reviewer mentioned that a staff member, Lucia, is extremely unprofessional and speaks rudely to customers, creating an uncomfortable environment. Another reviewer had a poor experience with the manager, who was unhelpful and dismissive when they returned a broken vacuum cleaner.Some reviewers have also noted that the store is poorly managed, with staff members walking away from customers in line and not providing adequate assistance. Additionally, some reviewers have complained about the lack of organization and cleanliness in the store, with some items being priced incorrectly or not having price tags.However, many reviewers have praised the store for its friendly staff, good selection of products, and fair prices. They have also noted that the store is well-organized and has a wide range of items to choose from.One issue that stands out is the problem with staff behavior and customer service. Several reviewers have mentioned that they have had poor experiences with staff members, who were rude, unhelpful, or unprofessional. This suggests that the store may need to work on providing better training and supervision for its staff in order to improve the customer experience.Overall, the location has a good reputation, but it needs to address some issues with staff behavior and customer service in order to maintain a positive image.
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Hours
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Wednesday
Thursday
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Sunday
Monday
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Categories
Automotive & Boat Service
Used Cars
Thrift store
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