This pet store is a great place to take your furry friends, but it seems like the staff can be a bit forgetful at times. On several occasions, customers have mentioned that they didn't receive calls when their pets were ready for pickup, or that their pets were left unattended for too long. This can be frustrating, especially if you're relying on the staff to take care of your pet. However, the staff is generally friendly and knowledgeable, and they do take pride in their work.The store has a wide selection of pet food and supplies, and the prices are reasonable. They also offer a variety of services, including dog washing and grooming. The staff is happy to help you choose the right products for your pet, and they're always willing to answer any questions you may have.One issue that has been mentioned is that the store can be a bit disorganized at times. Some customers have reported that the aisles are cluttered, and that it's hard to find what you're looking for. However, this seems to be a minor issue, and it's not a major complaint.Overall, Good Dog Rocky is a great place to take your pet, but it's not perfect. With a bit more attention to detail and a focus on customer service, this store could be even better.Some customers have reported that the store has a nice loyalty program, which rewards customers for repeat purchases. They also have a punch card system, which allows customers to get a free service after a certain number of visits.It's worth noting that the store has a small business atmosphere, and the owner is always willing to work with customers to find solutions to their problems. They also have a social media presence, which allows them to stay in touch with customers and promote their services.The store is wheelchair accessible, both in terms of parking and entrance, which is a big plus for customers with mobility issues. They also have NFC mobile payments available, which makes it easy to pay for services.Overall, Good Dog Rocky is a great place to take your pet, and they offer a wide range of services and products to help keep your furry friend happy and healthy. With a bit more attention to detail and a focus on customer service, this store could be even better.