Leesburg
Go Buses
22.16
22.16
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
Photos & videos
Submit a review
Innovativeness
Quality
Overall
Pricing
Submit a review
This business location has an overall average rating, indicating that it meets the basic expectations of its customers. While some aspects of the business are strong, such as the pricing, others fall short. The quality of service is a concern, with some customers experiencing delays, rude drivers, and poor conditions on the bus. The innovativeness of the business could be improved, as some customers have noted that the buses are not well-maintained and the company could benefit from updating its services. One major issue that stands out is the inconsistent and often poor behavior of the bus drivers, who have been reported to be rude, speeding, and putting passengers' safety at risk.The business has a wheelchair-accessible parking lot and entrance, which is a positive aspect. However, the cleanliness of the buses is a concern, with some customers reporting that they are dirty and not well-maintained. The customer service is also a problem, with some customers being ignored or met with unresponsiveness when trying to contact the company.Overall, while the business has some strengths, it falls short in several areas. With some improvements in quality, innovativeness, and customer service, this business could become a more reliable and trustworthy option for its customers.
Own this business?
Categories
Automotive & Boat Service
Transportation service
Transportation
Bus company
Contact business
1