Leesburg
GameStop
20.63
20.63
Overview
Chain retailer offering new & used video games, plus consoles, controllers & related gear.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
Quick visit
In-store pickup
In-store shopping
Photos & videos
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Innovativeness
Pricing
Quality
Overall
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This GameStop location in Fair Lakes Promenade Dr has a good overall reputation, but some areas need improvement. The quality of products and services is average, but some customers have reported issues with store management and employee behavior. The pricing is very competitive, with some customers mentioning that they found great deals on games and merchandise. The location is quite innovative in its offerings, with a wide selection of games, consoles, and accessories. However, some customers have reported issues with in-store events and promotions. A common issue is that some employees seem to be poorly trained or motivated, leading to negative customer experiences. For example, some customers have reported being told to stop calling the store multiple times to inquire about orders, which is frustrating and unhelpful. Additionally, the store seems to close randomly during the day, which is inconvenient for customers who have driven from far away to pick up their orders. Despite these issues, the location has a good reputation for having knowledgeable and friendly staff, such as Thomas and Brie, who are passionate about gaming and go above and beyond to help customers. Overall, this GameStop location has the potential to be a great destination for gamers, but it needs to work on improving its customer service and employee training to meet the high standards of its customers.
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Categories
Art & Culture
Shopping
Electronics Stores
Computer Stores
Toy Stores
Stores
Art Stores
Electronics store
Collectibles store
Game store
Video game store
Trading card store
Computer accessories store
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